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SHIPPING & RETURNS

PROCESSING TIME

At the moment all orders are running on a 2-3 business day processing/production time. Please note that weekends and holidays do not count as business days. Once your order is processed you will receive an email notification that it has been shipped.

 

SHIPPING RATES & DELIVERY TIME

USPS U.S. DOMESTIC ORDERS (1-3 BUSINESS DAYS AFTER PROCESSING TIME)

We use USPS Priority Mail on all orders placed within the United States and charge a $6.95 flat rate to ship all orders. Please note that we are not responsible for any shipping/delivery delays. We encourage our customers to allow ample time for delivery as well as unplanned delays. If your order has already shipped and you contact us with an address change, you are responsible for the additional shipping charges. Abandoned and refused packages will not be refunded. We only ship to addresses with the same billing and shipping address.

ATTYRE SAME DAY DELIVERY

For Local Atlanta Customers Only (Select areas apply- Inner Atlanta Perimeter, Midtown, Downtown, Marietta, Smyrna, Decatur, Brookhaven, Buckhead, etc.) Need your items the same day? We've partnered with Attyre Delivery to bring you this optimal customer experience. At check out, choose Attyre Same Day Delivery for your shipping option of $15. Order must be placed by 11:00am EST to receive this service. 

RETURN POLICY

Our team is fully committed to ensuring customer satisfaction, and keeps your happiness our top priority. However, if for any reason you are not satisfied with our product(s) please contact our customer care team immediately at mansynlane@mansynlane.com.

 

RETURNS & EXCHANGES

We do not offer refunds on our products, but would be glad to offer you an exchange or store credit within the first five (5) days of receipt of your order. Within the first 5 days of receipt, please email mansynlane@mansynlane.com and one of our customer service representatives will assist with the issue. You are responsible for all shipping charges associated with an exchange if the correct item was received. We do not offer refunds or exchanges for hair and lashes.

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